Financial Technical Writer II

Job Summary: Develops and manages documentation solutions to meet business needs.

Key Responsibilities & Essential Functions:

• Prepares and edits advanced business support documentation, including process flowcharts, SOPs, internal controls, Partner guides, templates, forms, and system user documentation and training for new systems

• Identifies existing internal controls and gaps, consults with Sr. Tech. Writer and business on best practices to minimize risk
• Provides guidance and identifies resources to improve existing processes and automation opportunities, provides objective and broad view of processes within a department
• Has advanced knowledge and experience with best practices regarding documentation management, manages documentation life cycle by proactively ensuring periodic reviews and approvals, and assists with creating and maintaining documentation library structure
• Guides internal users through documentation technologies and develops new types of documentation/templates
  
  The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
  
  Qualifications & Key Requirements:

• Career individual contributor in a professional role. Works independently, receiving general instructions on new assignments, and a review of outcomes for technical soundness. Possesses complete knowledge of role. Applies a broad range of theories, concepts, principles, and methodologies to assignments containing some elements of complexity. Majority of work is spent both independently planning and completing the design, implementation, and/or delivery of processes, programs, and/or policies.
• May coach, direct, oversee, or review the work of lower-level professionals.
• Networks with more senior internal and external stakeholders who may be unfamiliar with the area of specialty.

Work Experience:

5+ years of relevant experience preferred.

Knowledge/Skills/Abilities:

• Ability to understand accounting/finance and related business processes; advanced analytical skills
• Strong interpersonal skills and ability to successfully communicate with management and effectively work with all levels of the organization
• Self-directed, motivated, able to independently accomplish results, and work effectively and efficiently with little supervision
• Advanced PC skills (MS Office, Visio or Lucid, Adobe Creative Suite)
• Ability to work effectively in a fast-paced, change-oriented environment
• Proficiency with documentation software and content-management tools
• Business or technical experience
• Communication, analytical, and problem-solving skills
• Experience creating process documentation
  Education:

Education: Bachelor's Degree in Accounting preferred. Bachelor's degree or comparable formal training, certification, or work experience.

Physical Demands & Working Conditions:

• Function in a fast-paced, retail, office environment
• Work extended hours; sit for extended periods