Technical Writer - SOPs

Technical Writer - SOPs

Job DescriptionThe Technical Writer's daily responsibilities center on gathering and analyzing process information from engineers, operators, and SMEs to build accurate, actionable SOPs. They conduct structured interviews and listening sessions to understand workflows and the reasoning behind each step. The writer transforms these insights into clear, concise procedures that meet R&S standards, industry norms, and government formatting requirements. They produce supporting visuals-flowcharts, diagrams, and screen captures-to clarify complex processes and improve user comprehension. The role includes maintaining and updating document templates, ensuring consistency across all SOPs and proposal materials. They perform detailed editing for grammar, style, readability, and technical accuracy while managing version control, approvals, and archival activities. Collaboration with SMEs is ongoing, including coaching them on persuasive, clear writing and improving the quality of their contributions. The writer also prepares documents for digital and printed distribution, handles sensitive information securely, and may review FAA CDRLs for completeness and contractual alignment.Estimated Pay Range: $35-52/hrWe are a company committed to creating diverse and inclusive environments w people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HRinsightglobal.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: insightglobal/workforce-privacy-policy/.Skills and Requirements- Bachelors Degree- 5-10 years technical writing and editing experience- Ability to produce SOPs using active voice and imperative mood- Government contracts and proposal formats experience- Advanced MS Office, Adobe Acrobat, and InDesign- Strong visual documentation skills (Visio, flowcharting, screen-capture tools)- Smartsheets experience Master Control experienceCreative Cloud experience