Who We AreJoin a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We DoDesign, develop, and implement learning solutions for instructor-led training, self-paced learning, or eLearning as assigned.
To be considered for this role, please attach a portfolio demonstrating learning deliverables, such as eLearning courses, presentation slides, job aids, or other performance-support materials. Example: Screenshots or samples of learning materials.
What You'll Do
Design and build polished, production-ready learning content including presentation materials, eLearning courses, job aids, and infographics.
Work with subject matter experts (SMEs) and stakeholders to gather content, clarify requirements, and determine the most effective learning approach.
Translate complex or technical information into clear, practical, and engaging learning experiences.
Own training projects from intake to delivery, including interviewing SMEs, designing storyboards, building finished learning solutions, and gathering and applying feedback.
Applyinstructionaldesign best practices to support learning goals.
Ensure learning solutions are visually clean, intuitive, and easy to use.
Review feedback and performance data to refine and improve learning assets over time.
What You'll Bring
Bachelor's degree or equivalent combination of education and experience.
2-5 years of experience designing and developing learning content for adult learners in a corporate or commercial environment.
Strong visual design instincts or prior graphic design experience.
Clear written and verbal communication skills.
Strong hands-on experience creating learning and performance support materials.
Working knowledge ofinstructionaldesign principles (e.g., ADDIE, Bloom's, ARCS, SCARF, etc.)... For full info follow application link.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Job ID: 522180605
Originally Posted on: 5/22/2026
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