Instructor Or Writer Standard I

Instructor or Writer Standard I#26-14047

Washington, DC

10% Remote

Job Description

Job Title: Instructor or Writer Standard I

Location: Washington, DC (4 days per week from Day 1, with a full transition to 100% onsite anticipated soon.)

Duration: 06 Months - Long Term

Note: The resources will work between 32 - 40 hours per week.

Position Overview, Instructor/Writer

The Instructor/Technical Writer will be expected to be proactive and have a client-oriented approach in training. The position also requires the instructor to be resourceful and take the initiative to ensure that learning issues are brought to the attention of the Client's Learning Team. The instructor/writer will be expected to conduct learning sessions at least three (3) to four (4) days per week. This may consist of full days, half-days, one-hour demos, or a combination. The instructor/writer will also be observed by members of the Client's Learning Team, using either videoconference or web conferencing tool, to ensure consistency of learning. The Instructor/Technical Writer is also expected to design, create, and maintain technical documentation for IT infrastructure projects. The documentation will include online help, user guides, instructions or manuals, white papers, design specifications, and system manuals.

Specific responsibilities include:

Project Management

Stakeholder Collaboration and Engagement

Learning Asset Development and Maintenance

User Experience and Continuous Improvement

Innovation and Client-Centered Development

Training Program Management

Required Skills/Abilities:

Effective interpersonal and communication skills

Good knowledge of IT Infrastructure components and terminology, including hardware, Operating Systems, network, telecommunications, and database

Excellent written communication skills in English

Proven ability to work in a team environment and across organizational boundaries

Ability to work independently and as part of a team, and solve problems using creative solutions

Ability to organize and prioritize workload, and remain flexible in an environment of constantly changing priorities

Ability to work under pressure in a busy environment

Willingness to seek advice or assistance from technical staff, when necessary

Ability and willingness to work flexible hours

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.